Precision Recording for Professionals

 

                                                       

 

AS-1300 DT DCRS

Digital Communication Recording System (DCRS) is specially designed for Call Centers and the

enterprises that require a professional recording system. The DCRS series can be tailored designed to fit your mission critical applications that are essential in today’s market.  Various hardware solutions and software modules are available to enhance your business. This allows

our DCRS to grow as your business grows. Professional call centers, emergency services, financial institutions and mission critical organizations install the DCRS to meet government regulations and to provide a quality monitoring and assessment tool.

Features

 

Record

         - Analog, Digital Signals, E1 & T1 Interface

 

Total Recording

          - Assignable Schedule Recording

 

Monitoring

          - Live monitoring of on-going calls from any  workstation or remote phone

 

Archive

          - DVD-RAM, DAT72, USB HDD, NAS storage

 

Reliability

          - Designed to run 24x7 for non-stop recording

          - Standard Raid-1 mirror hard disk to prevent complete hard disk failure (optional)

          - Redundant Power Supply (optional)

          - Complete and secured database system

 

Search and Playback

          - Quick Search, Retrieval and Replay over the LAN/WAN & the Internet

          - Over 28 search parameters: Date, Time, Extension Number, Customer ID, etc. (may need SMDR or other integration)

          - Message tagging for future reference and searching

 

 

Target Users

 

DCRS is a multi-user system which allows organizations to customize and integrate the system into various environments. Some of these environments include, but are not limited to:

Public Service:

Local police office, EMS and hospitals all rely on accurate information. Recordings from telephone or radio calls are important. Local and national hotlines (911) and others use the live monitoring features the DCRS offers.

Military Agency:

The military has been using voice logging systems for many years. Aging systems can easily be updated with a new DCRS system coupled with DCRS CTI modules.

Government:

National security and personal safety are a must for any level of government and its officials. The DCRS ease of use allows the user freedom to record, review and email the call if such privileges are granted.